
I showed her several different images of what I had in mind. d worry involved - plus the alterations cost $1020!
It seems like this consultant either wasn't trying because it was my first appointment or just didn't know what she was doing.

She had me try on different styles and listened to what I liked and didn't like then gave me some ideas. I had such an amazing experience at Castle Couture.
After trying on a handful more I kept going back to the original. The whole staff gave me so much attention and made me feel so special. shed throughout any of my appointments. Thank you for taking the time to review Castle Couture. The night before I went in for my appointment I started reading reviews about Castle Couture on the knot and yelp. You would think after spending $925 to have Alterations done that the dress would be perfect. She was so sweet and was able to really help my incision what the dress would look like, she picked out my veil, she held my phone and FaceTimed my family and showed them every part of the dress. I didnt go to a lot of dress shops to look for my wedding dress, but this one was so lovely in comparison. Cathrin went above and beyond and asked the head seamstress to come up and speak with me and my party, reassuring us that they can make the alterations we were looking for without sacrificing the pieces of the gown we all fell in love with. My seamstress kept saying shed fix it, shed fix it and she eventually told me (at my 5th fitting) that there was nothing she could do to fix it but Id still look pretty with my hair and makeup done. Plus! While searching for seamstresses in Manhattan and New Jersey, they were also wondering why Castle Couture made me get a size 10. First when we entered we were in a rush as my 4:00pm appo Castle Couture was where my wedding dress came true. cancel the dress order and go in for a new appointment. The set up blew me away. AY overpriced. The girl I worked with did not listen to what I wanted at all. K My experience at Castle Couture was absolutely amazing!! How dare you. From the moment that my family and I walked in, we were greeted and made to feel so comfortable. Since then I have reached out daily about the situation, the staff says she will call me back before closing but never does. It was such a special and wonderful experience from beginning to end. Hi Ashley! So when I decided no lace, she continued to pull more and more. After 9 bridal salons and trying on at least 60 dresses I was starting to lose hope.
Luckily, my next appointment at Bridal Suite Boutique was a complete 180 with the nicest, kindest people I had ever met. From the moment we walked in until the moment we walked out, my entourage and I felt nothing but welcomed. Overall great bridal experience and a strong choice for people looking for a one-stop-shop too! I said Yes to the Dress.. e store months ago to inquire about getting canceling the order and getting a different dress because I ordered a long sleeve dress because the wedding was originally a fall wedding and Now my wedding is set for the summer and I wAs told they could not help. Mariam, made my dream a reality and found me the PERFECT DRESS!!!
I worked with Ellen for alterations and was very satisfied with the adjustments that were made. Instead, I had to figure this all out myself, which can be pretty difficult with fuller skirted gowns. Many of the reviews say they segregate you or tell you they only have 3 dresses for you to try on. She was amazing! Her work is amazing! Since living in this area for many years, Castle Couture was where my daughter and I knew that was the place to get her Wedding dress. Honestly you are better off going with a local bridal boutique or shop off the rack. She was simply fantastic! Thank you to the whole Castle Couture team! She made the experience great! I ended up scheduling two appointments and found my dress the second time! She immediately stood up and said "well they aren't going to have your size, so prepare yourself for that." Over a year before my wedding day, I worked with Rachel who was a complete joy. She listened to me and was efficient. consultant showed me a dress that was not off the shoulder but explained exactly how the alterations would work. I went to Castle Couture first, went to another shop for my second time, and came back to Castle Couture for the final time. I LOVED my dress and the whole castle couture ex Shopping at Castle Couture was so nice. She didn't ask any follow up questions, didn't ask to see pictures, and didn't really seem to care about what I was looking for. The strap alteration was uneven and didnt lay flat. I went in with this low expectation of finding my dream dress. You have got to be joking! ly great with asking about what I liked and didnt. If there is anything you need during this special time or in the future, do not hesitate to reach out to us. The place was very proper with their social distance guidelines although they were not universally applied. Rachel knew exactly which veil was perfect for my dress on the first try! When I was finally in "the one" I had a whole group of employees watching and cheering for me, I could actually see on their faces how genuinely happy for me they were! They argued with me numerous times telling me that they can't place that order even though it's listed on their website because it's discontinued. she put a veil on, gave me a bouquet of flowers & I immediately said "Yes to the Dress". I was excited but nervous because I wasnt exactly sure what I wanted. The other girls there were also very kind and helpful as well. I loved they attention to detail and their flexibility. It was my first time trying on dresses, and my last! he dress was so form flattering; it fit me like a glove! They only offered to fix the dress and preserve it for me. On my third and what was supposed to be my last fitting, I had dropped weight and the dress was so lose on me and without any issues she promised to make sure it fit on my wedding day and scheduled a new pick up date for me. I tried on a few different dresses and said yes to the 1st dress I initially tried on! It was such a special moment to say, yes, to the dress! She listened to what I wanted and was great with my party. And to top it off, after having a truly disappointing appointment, the consultant told me on my way out that I "better find a dress soon" because I was pushing the time constraint. They also then asked if I was calling about my dress. Thank you so much Kristen and the whole Castle Couture team! I recommend you see Jamie S. and no one else for all your bridal needs!!! They clearly didn't care about my interests or trying to appease their customer, they were just scrambling to make a sale. If there is anything you need during this special time or in the future, do not hesitate to reach out to us. I was given Cinderella ball gowns and blush colored beaded dresses that looked like they were for the mother of the bride/an evening gown. The girl was clearly out of her depth and went to get her manager who honestly was not any more helpful. My maid of honor and my mother were treated just as wonderfully as I was and they really made us feel special. es to be fully certain of the one I wanted, and once we decided on what type, the selections she pulled were gorgeous! :). I was looking for in style, etc. aken in more, length not at the right spot, etc.). Absolutely Amazing! This company and their wonderful team were extraordinary. 4th fitting was a fiasco and if that experience was a first experience I would have walked out. This was my 5th time trying on Wedding dresses and I had looked at more than 1000 dresses online but I finally said yes to a dress and it was all because of Mariam!!! If you want a staff who makes it a special experience and actually cares about the customer and treats them with respect, go literally anywhere other than Castle Couture. There were four fittings total. I would get the dress on myself and be waiting at the door for her to come back and button/zip me in and clip it back. In my head, I was creating an imaginary wedding dress - wanting the top of one dress, the bottom of another, the back of another, etc. I found the dress of my dreams that day! My dress was a dream and I never felt pressured to buy a dress at any point during the process. I waited about 2 months for a new dress, and sure enough it was clean, and perfect!! up but i appreciated the ability to form my opinions, so if you dont want a pushy sales person ask for her. My bridal consultant was Bianca, she went above and beyond for me. She would also give me the reassurance I needed to hear when I felt like I was being too picky or was feeling overwhelmed with my familys opinions. If there is anything you ever need in the future do not hesitate to reach out to us! Share with your guests to collect your wedding photos. I thought we had finally gotten it right but was still nervous about how my dress would fit me on my wedding day bc Id lost all faith in my seamstress for good reason. I bought my dress here and I was so happy with the experience I had. Check out this years best local pros, chosen by couples like you. The following dress and attire services are available: Our Experience at Castle Couture and Angela the Best Bridal Consultant. I didn't feel rushed to make a decision, I tried each of those two dresses on 3 times and she didn't get frustrated with me, plus the 7 others I tried before that. It really helped me envision the whole look so I felt 100% confident about each purchase versus guessing if something I bought online or at a different store would work with my dress. The dress that I purchased was within budget (ended up staying in budget even with alterations!) Not only did the consultant bring me my dress, but three other dresses that were in my budget that I loved. We found my dream dress and I cannot wait to wear it on my big day. She knew what I wanted and needed. The dress ended up being slightly outside of my initial budget but was worth every penny. I had been On August 10th I had appointment at Castle Couture. y fantastic. My wedding dress shopping experience was at first pleasant and I like the dress style but the problem is its TOO Castle Couture was the first stop when searching for my wedding dress - and was also my last stop! Hi Melissa! We are thrilled you had a great time with us and Mariam, felt special, and found your perfect dress! weddingwire We both had the same seamstress, Natasha, who was an absolute professional!! Instantly she had 5 dresses from me in each different style I had envisioned, and I had even trusted her opinion with what she felt would look best on me. She took so much time to mak Im a person who is really big on reading reviews so its only fair I write one in return. I spend 75% of the appointment sitting in my regular clothes. I never ever felt uncomfortable or different than any other bride there. While I did have one slight hiccup with my veil (we had ordered ivory but when it came in & we put the veil against the dress the coloring was all wrong), Colleen worked with us to arrive at an equitable solution and I ended up loving a new veil I had chosen instead! She was a great listener and amazing stylist - every dress she chose fit my style/vision.
Every person we interacted with at Castle Couture including the lady at the front desk and the two assistants on the bridal floor they were so happy and professional they enhanced our experience even more. Kristin and the rest of Castle Couture was so helpful, positive and welcoming. I highly recommend! She made the moment special and let me react walking down the aisle for all of my guests. Co.Antrim She brought me the same style of dress over and over again after I told her that I did not like it. cial time please do not hesitate to reach out! Each consultant wore a picture pin of their beautiful smile for us to feel more comfortable. This place is a bridal dream. She was also understanding when I did not say yes to my dress initially. The staff is wonderful, the selection is beautiful, and the rooms are great. Then the cups actually popped up out of the top of the dress when sitting. She knew exactly what I was looking for and pulled dresses that continued to get better with each new dress. Thank you for taking the time to review Castle Couture. I also was able to have my ring cleaned for before the wedding for pictures and there are different packages that you can have but I had it re dipped and they did a fabulous job. I left with a huge smile on my face :). My consultant Kelly and her assistant Jamie were amazing! . and was something she pulled that I never would have picked out online. The boutique is open, spacious and full of light, so you can see at once the latest beautifulwedding dresses from designers Jenny Packham, Suzanne Neville, Jesus Peiro, and Badgley Mischka to help you choose the dress of your dreams.
Anyone who is searching for their dream dress must come here and ask for Mariam!! It was exactly the look I wanted and seriously I couldnt be happier with my decisions. Their service is top notch and make you feel truly special when you walk in. This was such a scam. Im so happy I got my wedding dress here.
ALTERATIONS DEPARTMENT: I said yes to the dress! Really a great experience! Rachel was super helpful, and didn't mind grabbing me about 15 dresses to try on. The selection was incredible, yet not overwhelming. She worked with me every step of the way into finding the perfect dress for me. Cookies, beverages offered. After contacting Castle Couture and driving from Brooklyn to show them the dress, I was told that if I bought a car and went out and crashed it would it be the car dealers fault. sociate was nice but in retrospect, very pushy. She was kind, so fun to work with, and never failed to bring me something better and better each ti Do not get your alterations done here. I probably tried on ~9 dresses and didn't really have any that I liked. They are horrible people and horrible customer service skills. They had such a Let me start by saying that this place is beautiful. We waited a few more minutes and finally the consultant showed back up with another dress to try on. Every time I went she never finish the work she said she would have done. Additionally wedding day there were still pins in it, Im guessing as a result of the rude alterations manager rushing the seamstress. /5 stars because at times during alterations they are a bit disorganized and you do kinda get a factory wedding dress shop vibe. I would recommend going to Castle Couture for the full experience of wedding dress shopping, styling, and altering to any future bride or MOB I know! Which I cant understand since she hemmed my dress from the middle seam. Superb experience, hands down! I got an email saying my dress was in and I needed to make an appointment. they were completely done with me. My bridal consultant was Kristen Lubrano and she truly exceeded my expectations!! She made me feel like a bride! After everything goes perfect and the day is magical you waste most of your night fighting with your dress and crying on your wedding because your dress is falling apart after only wearing it for a 20 minute ceremony. She really took her time to get to know me and was very honest as to which dresses she thought complimented me. I knew that was my dress the minute we added a veil and an off the shoulder sleeve. From my very first alteration appointment to last, Drita was so kind and helpful. I didn't come to my first appointment thinking I would find my dress that day (or in New Jersey) but Christina made it happen because she captured my style, knew the inventory well, and made me feel so comfortable. I am extremely grateful to Angela; thank you again! I cannot begin to express how wonderful Mariam was and the overall atmosphere of Castle Couture. They insisted I had plenty of time to order fabric to custom make my sleeves/jacket and that the consultants at my fitting would help out. it on their website and she ignored me. I did all of my alterations through castle couture, and bought my veil from them. I went to Castle Couture with no idea about what I wanted for my wedding day. I would recommended Castle Couture, and Bianca specifically, to anyone searching for a dress! Those memories will live on forever.. inding my wedding dress! I am now stuck with a long sleeve dress that I can never wear because it is to hot in August to wear a long sleeve dress and have to forcefully buy another dress elsewhere because they wont let me exchange my dress to a short sleeve, off the shoulder, or anything else weather appropriate. You never know unless you try! or and she brought me exactly what I wanted and even a dress that would've been a little more than what I was looking for. My consultant, Hannah, was amazing! Even after trying on several other dresses, the first dress I tried on was it, and I said yes! My bridal consultant, seamstress later on, accessory ladies all were so wonderful to work with and not pushy. Beyond Grateful for Angela at Castle Couture She didnt give up until she found me my dream dress along with my mother in law and mom. We are thrilled you had a great time with Rachel and felt so at ease with us and found your perfect dress! When my dress came in, it fit me almost perfectly and very minimal alterations needed to be made. I never felt pressured or rushed to buy anything. I planned my wedding in 3 months and they helped me find a dress I was so happy with. s looking for, long sleeves with lace and a fitted dress. She really knew what she was doing & 4 dresses later I had that "It" feeling.