3. Most days they would wait until 12, and blast loud music to the aquagym, which I found to be a bit tiresome, after the 3rd day of listening to the same overly bass-boosted songs on repeat ( I have discovered a new loathing for Mark Ronson and Bruno Mars singing Uptown Funk I didn't know I had within me). priceline.com is part of Booking Holdings, the world leader in online travel & related services. Open daily. palladium Friendliness of the staff. I hope you could give us another opportunity and come back to let us show you the Palladium hospitality. Exact hotel, airline and rental car company are shown only after booking. Please check you have entered your email address correctly. This may not be a comprehensive list. Also went to Tulum and Playa Del Carmen for short trips. Guests can enjoy drinks at the bar. We thank you very much for your comments, as they are important to us and shared with our representatives in the different areas you mentioned allows us to work every day to implement improvements in our services. more. CST# 2083930-50. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Pamper yourself with a day at Zentropia Palladium Spa & Wellness, where you can enjoy mani/pedis, hydrotherapy, and deep-tissue massages. 5.

Hospitality Advisor. Yes, Grand Palladium White Sand Resort & Spa offers an airport shuttle for guests. Problematic to swim. Your dates seem to be a bit off. Best regards. Please see our partners for more details. Jan 12, 2022 He simply cannot be faulted. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Each guestroom is kept vacant for a minimum of 24 hours between bookings. palladium sands spa resort grand Also Diego was unreal. Hospitality SR Advisor, Posted by a verified traveler on Jun 21, 2021, Jun 22, 2021 Weve been to other portofino restaurant but the one at grand palladium riviera Maya is excellent and our service Maria is very polite and efficient, Dear MamaMia0731, Thank you very much for your comments about your stay at Grand Palladium White Sand Resort & Spa. Top room amenities include a minibar, air conditioning, and a flat screen TV. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What are some of the property amenities at Grand Palladium White Sand Resort & Spa? We were even surprised with a little live entertainment. Kind regards, I suggest you take the Segway tour the first day. Thank you very much for sharing your vacation experience at Grand Palladium White Sand Resort & Spa. Regina Nez. Registered guests are the only ones allowed to be in guestrooms. Wherever you stay, you can use the facilities of all of them. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The pancakes, waffles and French bread were divine, and the fruit on them unquestionably fresh, but also different every day. Simply walk outside to feel the sun on your face at the white sand beach. It was perfectly cooked, with perfect flavour balance and perfectly presented. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. " Bahia e Brasa was amazing and Jesus was the best server. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and cash, Safety features at this property include a smoke detector and a security system. Regina Nez. Room rates include meals and beverages at onsite restaurants and bars. Xel-Ha is a must! The other side was more laid back with more people just lounging at the pool or beach. See more questions & answers about this hotel from the Tripadvisor community. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. WiFi is free in public spaces. We are working every day in order to improve our services and we really appreciate all comments that help us to be a better hotel. by Assistant Manager, I am really sorry to comprehend that your stay in the resort was a disappointed experience. El Dorado - Onsite steakhouse. Her room was very comfortable clean our house keepers world very nice. Please enter your travel dates like this: mm/dd/yyyy. palladium usnews Dear 537fmr. All the drivers who was associated with our state in Mexico to and from the airport drivers on the grounds and two exertions were very nice and helpful. All rights reserved. I know seaweed is a problem but the beach ha, I liked the friendliness of staff It will not and you will be staring at mangroves your entire trip. La Adelita - This theme restaurant specializes in Mexican cuisine. Get the best deals without needing a promo code! The food is average at best. bookit Rooms open to furnished balconies. At breakfast, sometimes you were chasing shadows for some water, at dinner, they were easily available to serve you. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Posted by Mark, from Gilbert on Mar 7, 2022, Mar 8, 2022 Charges for extra guests may apply and vary according to property policy. This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps.

By the afternoon, it was evident that the animation team had done their bit for the day, and disappeared. Dear GoPlaces791332, Thank you very much for your good rating and comments about your experience at Grand Palladium White Sand Resort & Spa. Service-minded staff will welcome and guide you at Grand Palladium White Sand Resort & Spa - All Incl. Yes, free parking is available to guests. Grand Palladium White Sand Resort & Spa All Inclusive is 6.4 mi away from Kantenah. Thank you Jennifer :). The staff was so friendly and helpful. The grounds were well maintained, our room always met my expectation, clean and always restocked. Safe to say the shirt didn't come home with me. Always smiling and welcoming that's why we ask to be in her section. resort palladium sand grand Most of them are fully booked come dinner time. Dear Mr. Ramon . The food was really good. A complete renovation of Grand Palladium White Sand Resort & Spa All Inclusive was completed in 2019. The animation team received 7 new members I had never seen before, the restaurants had new waiters, more people in training and the like. The pools are nice and the outside atmosphere was nice as well. Poseidon Faultless food. Really enjoy the property the comfort of her stay in their environment. We look forward to welcoming you again in the near future. Dear Almijaras, We appreciate your good rating and comments about your recent visit to Grand Palladium White Sand Resort & Spa. First of all the hotel is massive with 4 different sections (Kantenah, Colonial, White Sands, Riviera). Waiter Daniel was fantastic here as well. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia e Brasia I had it on my first night, and it still remains a favourite memory of mine. David Calvo, Posted by Eric, from San Antonio, Tx on Nov 29, 2014, Jan 16, 2017 A private beach, a full-service spa, and 6 outdoor pools are all featured at this all-inclusive property. The food a the restaurants. We are grateful to mention some aspects of improvement for our restaurants, without doubt they will be considered for our growth. After, I would sit around/in the pool from 9am-1pm, somewhat impatient for something to happen. Hospitality Advisor. This is the version of our website addressed to speakers of English in the United States. It will be a pleasure to serve you again. by Regina Nez. I can't think of one thing I didn't like! It is and always will be a pleasure for our entire team to serve you. The food service hours are also very inconvenient for someone on vacation, and there is a room delivery charge for room service. For reliable service and professional staff, Grand Palladium White Sand Resort & Spa - All Incl caters to your needs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Warmest regards, Posted by a verified traveler on Dec 20, 2015, Jan 2, 2016 The additional charge will be 70 USD including tax per person. You'll be 4.4 mi (7.1 km) from Akumal Beach with a stay at this Kantenah property. Hotels near Grand Palladium White Sand Resort & Spa, Grand Palladium White Sand Resort & Spa Rooms, Grand Palladium White Sand Resort & Spa Pool. Free WiFi. Portofino A firm last place. the place is always clean and the food perfect. Regina Nez. 6 outdoor swimming pools and 5 spa tubs are on site. The breakfast staff in La Dalia were delightful. Front desk staff will greet guests on arrival. Food, friendly and helpful staff, so clean and immaculate. Brenda Basilio GIFT Advisor. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. My son can be picky but he ate everything. For reservations, contact the property before arrival using the contact information on the booking confirmation. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner, Individually-wrapped food options are available through room service, Gap period enforced between guest stays - 24 hours, A tax is imposed by the city: USD 1.5 per accommodation, per night, Facilities fee: USD 50 per person, per day and includes use of: sauna; spa, Grand Palladium White Sand Resort All Inclusive Kantenah, Grand Palladium White Sand All Inclusive Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive Kantenah. As a result, everyone would gravitate towards the swim-up bar, where I met numerous friendly people similar to me. More, 4-star beachfront property near Half Moon Bay. Open daily.

Our mission is to turn guests into fans and we are delighted to read that our staff provided you with a warm and friendly service. At 4.30, I would rely upon the unpredictable pool wifi to give me some entertainment, before preparing for potentially my favourite part of the day. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. palladium bestday Kids stay free! That man single-handedly kept a room of xboxes pool tables and a table tennis table fun, clean and most importantly safe. From 3-a-side, to 12-a-side, it provided the perfect run-up to dinner, as you burnt off the excess calories of the buffet, whilst having a friendly yet sometimes surprisingly competitive game of football. Great service; tasty food and a nice quiet dining experience. Personal protective equipment, including masks and gloves, will be available to guests. There's fun for all ages with a children's club and mini golf, and families will appreciate the onsite laundry facilities. Kind regards, Best regards. We respect your decision not to return, but if you change your mind in the future please do not hesitate to contact us. Thanks again for your time and for the affection expressed in your thanks to our staff, we hope to continue sharing many special moments with you. Great amenities. Children pay 50 percent. We got upgraded to TRS, and the TRS and White Sands side of this resort were outstanding. Does Grand Palladium White Sand Resort & Spa offer any business services? Does Grand Palladium White Sand Resort & Spa have airport transportation? Are any cleaning services offered at Grand Palladium White Sand Resort & Spa? Restaurant La Lola : food was lovely; our server Hector was attentive and nothing was too much trouble. Regina Nez. This property is on a private beach.

It let down the meal, as my family and I were already tetchy sitting down. The bar staff there, from memory Roger in particular, were second to none. Does Grand Palladium White Sand Resort & Spa have an airport shuttle? palladium grand sand spa resort pool akumal tripadvisor waves watching salt sitting water palladium sands spa resort grand Hospitality Advisor. Best regards. I would spend at least 2 hours in here every night, laughing for at least 1 hour of it, at the hands of Diego's greatness. Best regards. Special requests are subject to availability at the time of check-in. Activities and facilities/equipmentAll non-motorized water sports are included. Yes, dry cleaning and laundry service are offered to guests. Buffet and la carte meals, snacks, and beverages included, Dining availability limited at one or more venues, Activities and services offered by independent operators, Spa/beauty facilities and services not included, Activities/services from independent operators not included, Transportation to offsite activities not included, Onsite entertainment and activities included, One or more venues limit dining availability, Wheelchair accessible (may have limitations). Kenia Rodriguez Reservations are needed for massage services and spa treatments. We want to have a second chance to delight you as you deserve and to regain your trust. Best regards. Rocks on the beach bottom. Thank you very much for choosing Grand Palladium White Sand Resort & Spa to host your most recent vacation in the Riviera Maya. After the black rice I ordered wasn't available, it was replaced with a seafood pasta, that was genuinely worse than my mother's pasta bolognese. Brenda Basilio GIFT Advisor, Maria is very friendly and efficient. And the food served from the teppanyaki table was delicious, not mention the extreme skill of the chef with all his tricks. Once again, the front of house welcomed you back like an old friend, and you were seated with seconds of entering. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. It has been and always will be a pleasure to welcome you at home. Sumptuori - This sushi bar specializes in Japanese cuisine. I can't think of one thing I didn't like! resort palladium grand sand spa mexico aventuras puerto I'm sure you can see where this is going. We enjoyed our week at White Sand. Typically, my days would consist of waking up at 8am, and heading down to La Dalia, the buffet restaurant for breakfast. Block 56 overlooks pool, not sure if you can pre-book this though? We took it on the last day and it was great but all of us thought it would have been better early on so we could get to know the resort better since it is do large. 2.Sumptuori You could go to Sumptuori twice and have two different meals, as sitting at the teppanyaki table means you get whatever food comes, but just sitting at a normal table opens up the menu. Save on your reservation by booking with our discount rates at, Grand Palladium White Sand Resort & Spa - All Inclusive in Mexico, Carretera Chetumal-Puerto Jurez Km. Tennis courts as well were in excellent condition. Our favorite restaurants were the Japanese and Brazilian. Best regards, Regina Nez. What are some restaurants close to Grand Palladium White Sand Resort & Spa? The caramelised pineapple completed the meal with a sweet kick, and was the perfect accompaniment. The a-la-carte restaurant availability is laughable at best. For guests' safety, the property includes a smoke detector and a security system in each accommodation. For our entire team it is and always will be a pleasure to serve you with whatever you need. Dear perryv790. It was great first stay at the Palladium , and it was entertaining, relaxing and refreshing Staff members were very nice people , always willing to help From front office to restaurant , and to house keeping we were provided with great service Loved our 7 days stay at Whites and Sand Food is amazing , beaches are clean with lots of water sports. The room description is somewhat misleading. Guests can enjoy drinks at the bar. All sales final. We hope you will visit us again very soon. palladium grand sand spa resort water park akumal tripadvisor read Italian restaurant is so good and service is excellent. palladium turista Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. We hope this was your first and many more stays with us. It has been our pleasure to serve you, we hope you will honor us with the privilege of being your hosts on your next visit to the Riviera Maya. We visited the other Palladium resorts, White Sand a bit more calm, Colonial has a more active vibe and that is where the childrens pool is located. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. Lizeth Arratia Best regards. One child 2 years old or younger stays free when using existing bedding. We would love to welcome you again on your next vacation. hotel palladium sand spa resort grand cruise *Priceline Name Your Own Price and Express Deals services are different from published price services. Guests are required to show a photo identification and credit card upon check-in. It was really gorgeous! The restaurants were understaffed, but those who were there could not be faulted, except maybe by their seeming desperation to get a good review out of you (which happened nearly with nearly all staff members). Enjoy the umbrellas and sun loungers for a relaxing day at the beach.