Any ideas? It has provided me and others a lot of good information. TEST 3F- To test the AmphenolPlug for continuity, first make sure the meter is in continuity mode. It is machine washable and can be hosed out, but takes some time. My DX4 stopped working about a week ago. I'd go with those, as they are a more accurate way of testing the equipment. Posted: 4/25/2022, Nautilus CC Plus Out of Water Test Posted: 6/29/2020, InyoPools Product Specialist Matt S. TEST 3C - If you got 0V in the previous step, you will need to take a closer look at the AmphenolPlug.TURN THE POWER OFF. When powered on only the three blue lights,,, not the amber, The three blue lights flash for about a while then go out. Maytronics rigorously tests their products, and backs them with a warranty guarantee against short-term malfunctions. Filtration is what separates the good pool robots from the not-so-good ones. You can drop it in, and it will go through its cleaning cycle. Power supply lights up and I can select any of the three weekly programs, but the motor never starts either in the water or on dry land. Posted: 5/29/2022, InyoPools Product Specialist Matt S. replacable? Dolphin pool cleaners offer the most efficient and cost-effective method for achieving a consistently clean pool. Then plug in the power supply. Thank You for your time. Posted: 6/30/2022, Bryant Germs and bacteria cause swimming pool illnesses. Our primary tool for testing these electricalcircuits is a multimeter/voltmeter so we will first cover some of the basics of how to use a multimeter.Click Here to View Replacement Dolphin Pool Cleaner Parts, Ty I ran diagnostic tests on my Maytronics power supply, P.No. Hi. No humming or signs of life from the motors. This is a natural process; any PSU can only handle so many power cycles over the years before it starts losing efficiency, eventually hitting a point where it doesn't charge at the rate it used to. We discuss the danger and what you can do about it! With all the different types of swimming pools available, such as in-ground and above-ground, it can be difficult to decide which one to get. Do you want your pool cleaned every day, every other day, or every 3rd day? An educated guess would lead me to say it is a bad motor. I have three wires - a black, white and red. With a range of automation options, they are made to set and forget. dolphin triton robotic pool terrific trite cleaners But that is a guess. pool robotic cleaners ground automatic cleaner aquabot junior You can try replacing a couple of the boards in the box, but the endgame is almost always getting a new power supply within a month or two. I will work through the steps you have listed here and hopefully it is a cable issue. Cleaner, crisper pool experiences are coming your way. [emailprotected]. Resistance of cable: 0.9, 0.6 and .OL (open) for the 3 different wires Posted: 5/26/2020, InyoPools Product Specialist Matt S. Please make sure your pool cleaner is on the list above. The cleaner doesn't remember a map of the pool. If it is not, this will not work and you are responsible for return shipping. It sounds like your impeller motor has failed. Get your hands on the Maytronics Dolphin 9995670-US-ASSY Power Supply at our limited time offer of 15% off. If you are testing the circuit for voltage, you need to go the length of the circuit to see where the voltage stops. If it was a power supply issue, the motor wouldn't run at all. Posted: 4/16/2021, Joel Posted: 4/14/2022, Tim Unlike most AC-motor pool cleaners such as suction and pressure cleaners, the Dolphin Premiers dual DC motors use 90% less energy. TEST3E - To retest thevoltage coming out of the Power Supply first TURN ON THE POWER. Multi-media filtration includes 3 filter options: bottom-load fine cartridge filters, ultra-fine cartridge filters, and a large fine filter bag. After 2.5 minutes, the power light goes out, and the DC voltage drops to .01, then fades to 00. This 7' cord should cover most use cases, and it is guaranteed to work out of the box thanks to the Maytronics branding. Then place the meter probes into the plug on the motor end of the Cable. Can I replace that fuse or do I have to replace the whole board ? Then drop us a line! But leave it OFF for now. Or do you just want to clean it whenever you think about it? TURN ON THE POWER SUPPLY. Trying to determine if my motor is faulty, or if spinning only one way out of water is normal. Yes, if the motor is receiving power but still is not moving, you have a blown motor. Have you done any of the troubleshooting? Combine this with dual scrubbing brushes and the mapping software, and you get a more thorough clean faster than the more basic pool robots. It appears you found the issue, the wire is broken and the resistance reading is "open." Just replace the cable or is the power supply bad as well? It is compatible with all standard full AC cords, and Maytronics offers a specially branded version with their guarantee behind it. Posted: 12/8/2020, InyoPools Product Specialist Matt S. Figuring possibly a blown motor? DIAL METER FORDCTEST -TheDC side of the meter hasfour test ranges. I pull the filter out and it is empty. Thanks. Posted: 6/2/2022, Claybert Coury Kaysville, UT 84037, Copyright 2022 All Rights Reserved. TEST 5C -Pull the Cable out of the top of the motor. Website creation in Evergreen, Colorado by AlphaPixel Reach. Any thoughts? If the readingis between 120V and 130 V, the power cord is good and you can proceed toTest 3A. End of cable going to motor (3 pins): 28, 26 and 1.9 for the different pin combinations The power supply comes on but the 3 leds for I have checked all of the cables everything seems fine. The red wire is the ground. S200 99996202-US, S300 99996221-US, S300i 99996225-US, Active 20 99996023-US, Active 30 99996231-US, Active 30i 99996235-US, Prowler 920 99996201-US, Prowler 930 99996214-US, Discovery 99996201-DIS, Saturn 99996114-SAT, Cayman 99996135-SPL, Quantum 99996203-SPL, Premium 99996211-PIO. caddy dolphin robotic triton maytronics cleaner assemble pool inyopools I took everything off the motor that would be a load and plugged it into the power supply, but get the same result. If you do not have that, what is the model of Dolphin cleaner you own? Your loyal Nautilus Plus Robotic Pool Cleaner has probably put in years of service under tough conditions without complaint. For the most part, customers really appreciate how easy this machine is to set up and operate, despite the lackluster owners manual. However, the caddy is very useful for transporting and storage. the whole power supply is the. I check the power to the robot and it has 62 volts and will not come on and move. MAJOR DISCOUNT ALERT FOR POOL OWNERS: This power supply for the Nautilus Plus Robotic Pool Cleaner is the worry-free official replacement you need, and it's availablenowat an absolutely bonkers 15% off MSRP -- with FREE shipping in the Continental US, to boot! For a price of $1500 it has way too many short comings. You are missing a '9' at the beginning of both of those part numbers. Cleaning unit itself is not coming on. Looks like one of the wires in the cable is broken. Whether or not the track spins could have more to do with guide wheels and brushes than the motor itself. When the cleaner does run intermittently, is it herky-jerkyor does it run as usual? Power supply powers up but I am not getting any activity at the cleaner itself. The power supply is putting out 21.2 VDc (measured right at power supply). the upper limits of which are labeled 2, 20, 200, and 600. The older style Power Supplies have screwsin the bottom plate that can be removed for access to the fuse. pool cleaner robotic bestbuypoolsupply It may take a little effort. If you see 29V DC, the AmphenolotorPlug is good and you can gotoTest 5A to check the DolphinMotor. Twist the plug counter-clockwiseuntil it comes out and thenslide it down the Cable. This top-tier Maytronics Dolphin Power Supply9995670-US-ASSYis at 15% off only as long as our current stock holds out, though, so don't wait! The AC glass fuse on the board has power on both sides. With Dolphin, pool surfaces and water are left clean and healthy, every time. It will feel heavier than before due to the water and debris in the filters. It will not power back on, unless the power cord is disconnected from the supply for 15 sec or so. Also, does one motor /impeller keeping working while the other turning off soon indicate a motor problem or maybe a yet to be found mechanical problem? Posted: 7/18/2020, Anonymous Made by the robotic pool cleaner leader, Dolphin robots reliably deliver outstanding cleaning performance. Authorized Service Center and Elite Dealer. Your pool cleaner may be just a simple AC replacement away from being fully operational once more. Unfortunately, there isn't much left besides replace the motor or take it to a motor shop to see if it can be repaired.The replacement motor for the DX3 is the. If continuity fails, you will have to replace theAmphenolPlug. Dolphin Pool Cleaner Power Supply 9995678-US-ASSY, The power supply was great quality and was delivered on time, 471 S Deseret Dr Its a 09/2005 model yellow. Put the power supply about halfway down the long side of the pool and at least 12 feet from the edge. I have the nautilus preimer. Dreaming of entrepreneurial success? Germs and bacteria can cause life-threatening illnesses in a swimming pool. Posted: 10/23/2020, LEP Posted: 3/14/2022, Gerald T Tschura Reattach the Cable to the Power supply. Posted: 5/23/2020. TEST 5A - Remove theCleaner Cover by unscrewing the screws at each the 4 corners and liftingoff the Cover. $10.50 Flat Rate Shipping available on all Maytronics Replacement Parts. When running this test, the POWER MUST BE OFF, and the meter should be set at the continuity setting as shown. Any boards or internal fuse etc. Could this be a power supply issue or is something else likely? Posted: 8/11/2021, Pool Daddy Once we sell out, we can't guarantee this amazing price. If the meter shows 0V DC go toTest 6A. I think Laura and I are having the same issue except now my power supply will not turn on at all now. Its machine washable but can be hosed out as well. If it worked perfectly the last time you could fully charge it, the first thing you should check is whether the PSU is flagging. If the Pool Cleaner does not respond, your motor is bad. Posted: 4/21/2021, Vinny If the brushes have any plastic covers on them, remove those. I have a more recent unit, so I seem to see a fuse solded to the board. TEST 2B- Insert the twomultimeterprobes into the female end of the power cord The meter should be set to 200V AC asused in Step 1. How can you rate it so high when it has had issues with cleaning pools with curved ends? TEST 1A - CHECKWALL OUTLET -The power at the outlet should be around 120V so set the meter for 200 on the AC side of the multimeter. PRECAUTION 2 - When your cleaner is not in use, pull it out of the pool and keep it unpluggedto avoid lightning and power surges. Once powered back on, the same cycling happens, lights stay on for 2.5 mins or so, power 29v on DC out, then fades to 00 again. I have checked/disassembled the moving parts outside the motor unit to make sure everything is clean and moving freely. If you have several trees around the pool, youll appreciate the bag. The navigation system and scanning features allow this pool robot to clean the walls, floor, and waterline using the most efficient path for a quicker clean. The power outlet, and supply cable test good, 120 v. When first powered on, the blue lights come on, and 29 v register on the DC out. Is power pack 995670 compatible?? I checked the power going into the motor and it reads 27v There is 29v coming out of the power supply. TEST 6A - CHECK THE DOLPHINCABLE - If you have 29V DC coming outof the PowerSupply into the Cable (See Step 3B) and 0V DCat the motor end of the Cable, you will want to run a continuitycheck on each wire in the Cable to verify that the Cable is broken and needs to be replaced.Remember to unplug the Cable at the PowerSupply end. The cleaner m0tor has two functions, to run the drive shaft that turns the tracks and the shaft the spins the impeller. The cartridges easily snap in and out and can be quickly hosed clean. So it shouldnt be too hard to lift and drop into the pool. TEST 3D - Remove theAmphenolPlug from the wires withasmall Allen wrench. While youll get what you pay for with most appliances, with the Dolphin Premier, it doesnt come with any extra accessories. Maytronics Dolphin Pool Cleaner Power Supply | 9995670-US-ASSY, Maytronics Product Number:9995670-US-ASSY, Replacement AC adapter for Dolphin Nautilus Plus Robotic Pool Cleaners, Compatible with standard full AC power cords. Theyre not super cheap. Posted: 12/9/2020, Don Posted: 3/12/2022, InyoPools Product Specialist Matt S. Lakewood, CO 80232 More about the Maytronics Power Supply9995670-US-ASSYRobotic pool cleaners like the Nautilus Plus draw a great deal of power for normal operation. Posted: 6/18/2022, InyoPools Product Specialist Matt S. The power supply is 2 years old. DIAL METER FOR CONTINUITY TEST -A continuity test measures for a break in an electrical line, like the Dolphin Cleaner cable. Posted: 3/18/2022, InyoPools Product Specialist Matt S. I have a 4 year old dolphin premier that now often does not start moving, o r stops moving after few seconds or minutes, while tge impeller keeos working. Simplicity and enjoyment are built-in to every Dolphin robot. The correct replacementfor your cable is the. Back to same problem. Wild West Pool Supplies is an authorized reseller for this item. Copyright 2019-2020 Marina Pool Spa & Patio. Insert the two meter probes into the socket of the AmphenolPlug. Your pool cleaner may be just a simple AC replacement away from being fully operational once more. Depending on the age of the cleaner, it may be best to get a whole new unit because motors are expensive. spindl Several customers reported that the Dolphin Premier crawls over pool drains and other obstacles without getting stuck or confused. There is somethingwrong with the Cable. I took apart the unit and found the drive gear and a guide wheel were busted up with bearings falling out. It comes on for a bit then the just turns off the reset button and test button wont work on the black power cable clicks off straight away. I have a Maytronics 99996333-DX3 Dolphin Robotic Pool Cleaner. Jump toTest 2A - Check Power Supply. Some customers said the machine was too wide to clean their narrow pool steps, so manual brushing may be needed with those. Our customers who bought in years ago are now increasingly looking into replacing their aging power supplies. It's because of that exact demand that we explored finding ways to get a large order of this item in at the best price possible. As long as our current supply holds out, this offer stays. Troubleshooting: If you are testing for voltages between 0 and 200V, youwould set your meter to 200. Posted: 4/13/2021, InyoPools Product Specialist Matt S. Have you tried testing the cable as mentioned in step 6A (Step 23)? A few days later after repeated trying, it ran.. but only for a day or so. If your Nautilus Plus no longer functions, don't fret! The Dolphin Supreme M4 uses the, I am not getting any voltage out of the unit. For some people, it didnt climb the walls very well. Privacy PolicyTerms & ConditionsImage Copyright, Above Ground Pump & Filter Equipment Set Parts. On the 3 power supply pins, i get differential voltages of 28.8, 26.2, and 2.6v when the robot is not connected. I need to replace my power pack 995675. Youll attach the power cord to the power supply and turn it clockwise to lock. If I unplug the cable and power on the power supply , the 3 lights blink and the power stays on like usual. Though the reusable filter bag holds a lot of debris, its not particularly easy to clean out. What is the part number of the power supply? What is the model name or the serial number of your Dolphin cleaner? Any help would be greatly appreciated. Reattach the DolphinCover and ImpellerCover. Some customers mentioned how the components are easily taken apart if something breaks so you dont have to ship the whole thing for most repairs. You can also purchase disposable filter bags if you wish. Use the handle to lift the robot from the pool and NOT the cord. Since we will be testing forDC voltageof 29V after the Power Supply Transformer, we willbe setting the meter at 200. The DC out plug has continuity. TEST5D - Set the meter to 200 DC and check that the Dolphin Cable is attached to the Power Supply. No matter the size, shape, or type of pool, nothing cleans like a Dolphin. TEST 5A - TEST DOLPHINMOTOR - To test fora bad motor you will have to disconnect the Cable from the top of the motor. Several people appreciated that all the filters are included without having to buy them separately. If you are testing for voltages above 200V and up to 600V, you would set your meter to 600V. Note: This model does not ship with a power cable. That's why this particular model is the most popular replacement choice for Dolphin Nautilus Plus pool cleaners. I tested the cable for continuity and its good. STORE HOURS: Monday thru Saturday: 10:00 am to 5:00 pm Sunday: Closed. TEST 4- CHECKPOWER SUPPLY FUSE - If you have an older style Power Supply, it will have a fuse inside that can be checked for continuity to see if it failed. If you get 0V DC on the raw wire, you will have to test the fuse inside thePower Supply for continuity. Posted: 5/14/2021, Richard Almostall of Dolphin's power supplies sold for units in the US are meant for 115V. Posted: 8/9/2021, InyoPools Product Specialist Matt S. Then unscrew theAmphenol Plug with a Phillipshead screwdriverandpull itout of the Power Supply. My Dolphin pool cleaner supply arrived right on time and works perfectly. This part, at this price? Thanks!! Thanks! TEST 3B - Set your multimeterto 200 on the DC side of the meter. commercial Posted: 3/21/2022, Dolphin premier stop moving after minutes or secs Make sure to test both of the two circuits through the plug. For the first time operating it, youll need to unwind the power cord and stretch it out to remove the kinks. It also goes over the same area, over and over. TEST2C - If the reading on the meter is OV, Check for a break in the electricalwiring of the cord. A few customers noticed that the roller returned to its normal shape when they put the machine in the pool. TEST 2A- CHECK POWER CORD - Pull the power plug out of the Power Supply to test the power cord between the wall outlet and the power supply. I would not recommend this product to anyone, yet to find any practical use for a scheduling option on the robots. There are two wires in the cord for hot and neutral. Model 9995678 power supply, Power light comes on steady, no mode selection lights come on any longer. Posted: 4/5/2022, InyoPools Product Specialist Matt S. Lightweight and durable, this caddy makes storing and transporting your pool robot easy. Each of these tests may be broken down into a series of subtestssuch as Test 3a, Test 3b, etc, depending on the success or failureat each stage of the test. Power supply is putting out 29v, the end of the cable at the motor reads 27 but no go. Sometimes these jobs are done by one motor or two separate motors just mounted in the same box. People reported various issues with customer service (CS). Be careful not to touch theprobes across the wires or you will short them out. Since we will be testing for 120V from the wall socket, we will be setting the meter to 200. DIAL METER FOR AC TEST - The AC side of the meter has two test ranges. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We love helping homeowners find quality cleaning products they can afford. When used in conjunction with the 4 different cleaning modes, this little robot can pick up everything from leaves and sticks to sand and algae. 9995670, PD 5012, SN HG5012A10956 Then place the two probes from the multimeterinto the wall outlet. Or cable (all 300 usd options). If the fuse tests positive, the Power supply has an internal problem and you will have to replace the Power Supply. But it might be worth it in the long run. It appears to be sealed pretty well. Posted: 9/10/2020, Gary Mclees For the premium price, thats disappointing. If your Power Supply is newer (without screws), it does not have a fuse and you will have to replace thePower Supply. I have followed the troubleshooting techniques in your video, but would like to get something clarified. To get to the endof the Cable, first TURN OFF POWER. Trying to determine if i need a new motor unit, power supply. TEST 1B - If you see 0V on your multimeter, check the following: Circuit Breaker may have tripped; the GFCIat your outlet has to be reset; or your outlet is bad and needs to be replaced. One customer suspected the floats on the handle werent properly positioned, so thats something you might want to research. Posted: 9/23/2020, CDS Dolphin robotic pool cleaners clean any type or shape of pool efficiently and thoroughly. It is just a bell with no clanger. What is the part number for your specific power supply? Youll find everything you need to know to set one up. Then place the meter probes on the tworaw wires. Sign up to be the first to know about sales and promotions! Posted: 8/17/2021, Laura Posted: 4/22/2022, InyoPools Product Specialist Matt S. Place the other probe onone of the leads on the other end of the cord thatplugs into the wall outlet. So why wait? Maytronics Dolphin 9995670-US-ASSY Power SupplyPool Cleaner. My unit does not perform as advertised I can run this unit for 9hrs and still have to vacuum the pool manually. The Maytronics 99956035US-F1 Dolphin Power Supply has a 115V Voltage Rating, 100-250 VAC Input, 29V DC 120W Output, with a Frequency Rating 50/60 Hz Features. Our customers can rest assured: the Maytronics Dolphin 9995670-US-ASSY Power Supply comes with a one (1) year warranty directly from Maytronics. REASSEMBLY THE CLEANER - Plug the Cable back into the motor and secure it with the white Cable Retainer Plug. If not, are there steps to open the power supply?? The equipment lasts for many years, often outliving the natural life of the included AC adapter. The impeller (in perfect condition-new) will not start, however, the wheels are working fine. Dolphin robots move freely around the pool and remove debris from the water while scrubbing the pool floor, walls, and waterline with an advanced pool brushing system. Does this indicate that a new power supply is needed? Okay Sounds like it is suppose to be 29 VDC. Since then, hes worked in a variety of industries, including design and construction of luxury swimming pools. Robotic pool cleaners like the Nautilus Plus draw a great deal of power for normal operation. The remote and caddy must be purchased separately. Place one probe in one of the holes in the female end of the power cord. PULL THE POWER CORD OUT OF THE WALL OUTLET. The motor is receiving power but is not turning; if the shafts are frozen, the motor is dead and should be replaced. This is a natural process; any PSU can only handle so many power cycles over the years before it starts losing efficiency, eventually hitting a point where it doesn't charge at the rate it used to. 7777 W. Jewell Avenue Phone: 303-985-0077 Thinking about buying a pool? It could be a bad transformer or board in the power supply. Let it sink all the way to the floor. We rated the Dolphin Premier as #1 on our list for several reasons. REVIEW MULTIMETERBASICS - This is a picture of a typical multimeter. There are several tests we show to narrow down the possibilities. What do you do when your MaytronicsDolphin Pool Cleaners stops running or there are no lights on the Power Supply? Check out our guide on how to start a pool cleaning business. Ifthe continuity checks are successful, check that you are getting a good connection at the end of the plug on the Power Cable and that all of the pins are in the Power Supply plug. By submitting your payment, you agree to our terms and conditions. These are absolutely huge deals, across all of our pool and spa offerings. This deal isnot too good to be true. Posted: 9/3/2020, Rick Virtually no explanation of the smart tech features. What is the part number of your power supply? All Maytronics Parts Available. It only climbs a third of the way up the wall and has never cleaned the steps or the pool seats.